Privacy Policy
Effective: 2026-08-27
Last updated: 2026-08-27
Controller: Masters Global Inc. (address: Harju County, Tallinn, Lasnamäe district, Sepapaja tn 6, 15551 · DPO: dpo@mastersglobalinc.com)
1 · Who we are
Trinity Studio ("Trinity", "we", "us") is operated by Masters Global Inc.. This notice covers every user of trinitystudio.example and its APIs.
2 · What we collect
| Category | Examples | Purpose | Lawful basis (GDPR) |
|---|---|---|---|
| Account | email, name, hashed password, date of birth | Provide the service | Contract (Art 6.1.b) |
| Billing | Stripe customer ID (no card numbers) | Bill you | Contract |
| Content | Prompts, lyrics, generated audio/video, cover art | Deliver the creation | Contract |
| Consents | Cookie preference, marketing opt-in, voice-clone consent | Comply with the law | Consent (Art 6.1.a) + Legal obligation (Art 6.1.c) |
| Telemetry | IP, browser, device fingerprint (hashed), page views | Fraud prevention + product improvement | Legitimate interest (Art 6.1.f) |
| Support | Emails you send us | Resolve your ticket | Legitimate interest |
We do not collect government IDs, biometrics, health data, or precise geolocation.
3 · How we use it
- Deliver the service — running your generations, storing your library, honouring your subscription.
- Fraud & abuse prevention — device fingerprint linking, rate limiting, moderation.
- Aggregated analytics — number of active users, feature adoption. Never used to target you individually.
- Marketing (only with your explicit opt-in) — product-update emails via Resend. Unsubscribe in one click.
4 · Who we share it with
- Sub-processors: Stripe (billing), MongoDB Atlas (database), Emergent Object Storage (media), Suno + Udio + Sora + Kits AI + ElevenLabs (generation providers), Resend (transactional email), Google (YouTube OAuth if you opt-in), LALAL.AI (stem separation if you opt-in). Each sub-processor is bound by Data Processing Agreements.
- Law enforcement — only on valid legal process, and we resist over-broad requests.
- We never sell your data. The "Do Not Sell or Share My Personal Info" link is retained for CCPA transparency.
5 · Where it lives
Primary storage: US-East (AWS us-east-1) with encrypted replication to EU-West for redundancy. If you delete your account, all replicas expire within 30 days.
6 · Cross-border transfers
Data may transfer to the US. We rely on the EU-US Data Privacy Framework (DPF) and Standard Contractual Clauses (SCCs) with all sub-processors.
7 · Retention
| Record | Kept for |
|---|---|
| Account + billing | Until you delete, then 30 days for backups |
| Generated content | Until you delete it or your account |
| Voice clones + biometric embeddings | Deleted immediately if consent is withdrawn |
| Audit logs (safety, moderation, DMCA) | 6 years (statutory) |
| Cookies (analytics) | 13 months max |
8 · Your rights (GDPR / UK GDPR / CCPA / LGPD / PIPEDA)
- Access — full JSON export via
Settings → Privacy → Export my data. - Erasure — one-click delete via
Settings → Privacy → Delete my account. - Rectification — edit your profile in-app.
- Portability — the export includes generations, lyrics, and settings in machine-readable JSON.
- Restriction / Object — email dpo@mastersglobalinc.com.
- Withdraw consent — flip the toggles in
Settings → Privacyat any time. - Complaint — you can complain to your local supervisory authority (ICO, CNIL, NITDA…). We ask you to try us first at dpo@mastersglobalinc.com.
9 · Children
Trinity is not for children under 13 (US/global default) or 16 (EU/EEA without parental consent). See our Kids-Safety Policy at /legal/kids-safety.
10 · Security
Encryption in transit (TLS 1.3), encryption at rest (AWS-managed KMS), least-privilege IAM, mandatory 2FA on all engineer accounts, quarterly access review, and 24×7 alerting. A breach affecting your account is disclosed within 72 hours per GDPR Art 33.
11 · Changes
Material changes are announced by email 30 days before they take effect.
12 · Contact
Data Protection Officer — dpo@mastersglobalinc.com
Postal — Harju County, Tallinn, Lasnamäe district, Sepapaja tn 6, 15551